Question 1

How does the free plan work?

Accepted Answer

Sign up and your first 200 emails are on us — no time limit, no monthly reset, just 200 free sends to get started. After that, emails cost $0.0009 each with no monthly fee, or upgrade to a plan for volume pricing.

Question 2

What counts as an "email sent"?

Accepted Answer

Each individual email delivered to a recipient counts as one send. If you send a campaign to 1,000 subscribers, that's 1,000 emails.

Question 3

Why do you need my card for the free plan?

Accepted Answer

It helps us keep the platform fast and spam-free, and enables metered overage billing if you go beyond your plan limit.

Question 4

What happens when I reach my send limit?

Accepted Answer

Sending pauses until you add credits or enable auto top-up. Your card is already on file from signup — after 200 free sends, pay-as-you-go kicks in at $0.0009/email, or upgrade to a plan for volume pricing.

Question 5

How do templates work without a visual editor?

Accepted Answer

SenderKit uses AI IDE tools that integrate with Cursor and VS Code. Tell your AI what email you need — it generates production-ready MJML, compiles it to responsive HTML, and saves it directly to your account. Preview in the dashboard, then send.

Question 6

What if I need more sends mid-month?

Accepted Answer

You can upgrade your plan anytime — the change takes effect immediately and you only pay the prorated difference. Or enable overage billing from Settings with a spending cap you control.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no cancellation fees. Cancel from Settings with one click. Your account stays active until the end of the billing period.

Question 8

Do you charge per subscriber?

Accepted Answer

Never. Every plan includes unlimited contacts. You only pay for emails sent. Grow your list to 100K and your bill stays the same.

Question 9

How does overage billing work?

Accepted Answer

Overage is OFF by default. You can opt in from Settings with a monthly spending cap you set (e.g. $10, $25, $50). When your cap is reached, sending pauses — no surprise bills. Overage rates decrease on higher plans.

Question 10

Can I use Senderkit for transactional emails?

Accepted Answer

Yes — every plan includes full API access for transactional email (password resets, order confirmations, etc.). Generate an API key in Settings and use our REST API. Build automations with webhooks and your own code.

Unlimited contacts. Pay only for sends.

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Unlimited contacts. No hidden fees.